Warranty Policy

The Nest Deco

At The Nest Deco, we are committed to delivering high-quality furniture crafted with durable materials such as Formica, Plywood, and Engineered Wood. To ensure customer confidence and satisfaction, we offer a limited warranty on our products against manufacturing defects.

Please review the warranty terms and conditions below.

1. Warranty Coverage

The Nest Deco provides a 6-month limited warranty from the date of delivery for all eligible furniture products.

This warranty covers:

• Manufacturing defects in materials
• Structural defects in furniture components
• Faults related to workmanship under normal household use

If a product is found to have a manufacturing defect during the warranty period, The Nest Deco may, at its discretion:

• Repair the defective part
• Replace the product or defective component
• Provide an appropriate solution based on the nature of the issue

2. Materials Used

Our furniture products are made using carefully selected materials, including:

• Formica laminated surfaces for durability and easy maintenance
• High-quality plywood for structural strength
• Engineered wood panels for modern design and functionality

These materials are designed for long-lasting performance when used under normal indoor conditions.

3. Warranty Exclusions

This warranty does not cover the following situations:

• Damage caused by misuse, negligence, or improper handling
• Normal wear and tear over time
• Scratches, stains, or surface damage after delivery
• Water damage, excessive moisture, or exposure to extreme conditions
• Damage caused by improper assembly or modification by the customer
• Products used for commercial or non-residential purposes

4. Warranty Claim Process

If you believe your product has a manufacturing defect covered under this warranty, please contact our customer support team.

To submit a warranty claim, please provide:

• Your order number
• Product name
• Clear photos of the issue or defect
• A brief description of the problem

Our support team will review the request and guide you through the next steps.

5. Inspection & Resolution

Once a warranty claim is submitted, The Nest Deco may require:

• Product inspection
• Additional photos or information
• Return of the defective part or product (if necessary)

After evaluation, we will determine the appropriate resolution, which may include repair, replacement, or another suitable solution.

6. Warranty Limitations

This warranty is limited to the original purchaser of the product and applies only to purchases made directly from The Nest Deco website or authorized sales channels.

The warranty does not include refunds unless deemed necessary by The Nest Deco after inspection.

7. Care Recommendations

To ensure the longevity of your furniture, we recommend:

• Keeping furniture away from excessive moisture and water exposure
• Cleaning surfaces with a soft dry or slightly damp cloth
• Avoiding harsh chemicals or abrasive cleaners
• Placing furniture on a stable and level surface

Proper care will help maintain the appearance and durability of your furniture.

8. Contact Information

For warranty support or inquiries, please contact us:

The Nest Deco
Website: www.thenestdeco.com
Email: thenestdeco@gmail.com
Phone: +8801839962347