Shipping & Delivery Policy

The Nest Deco

General Information

At The Nest Deco, we are committed to delivering your furniture and home décor products safely and efficiently. To ensure your order reaches you within the estimated delivery time, please make sure that your shipping address is complete and accurate when placing an order.

Your address should include all relevant details such as street name, house or building number, apartment number (if applicable), and contact information. Accurate address details help us avoid delivery delays.

Please note that The Nest Deco is not responsible for lost, delayed, or incorrectly delivered orders if the shipping address provided during checkout is incomplete or incorrect.

Important Shipping Guidelines

• Orders are shipped on working days only (Saturday to Thursday).
• All orders must include a complete and accurate delivery address.
• Orders cannot be shipped to P.O. Box addresses.
• Delivery is available only within our designated service areas in Bangladesh.

Order Processing Time

All orders require a processing period before shipment.

Once your payment is successfully authorized and verified, your order will typically be processed within 1–2 working days, excluding weekends and public holidays.

Please note that processing time is separate from the delivery time required for the shipment to reach its destination after it has been dispatched from our fulfillment center.

Shipping Time & Delivery

Shipping times may vary depending on your location.

Estimated delivery timelines:

• Inside Dhaka: 3-5 working days after shipment
• Outside Dhaka: 5-7 working days after shipment

Delivery time may occasionally vary depending on factors such as location accessibility, logistics conditions, and courier operations.

Once your order has been shipped, you will receive a notification or email with shipping details and delivery information.

Shipping Charges

Shipping charges may vary depending on:

• Delivery location
• Product size and weight
• Current company delivery policies

Shipping costs will be calculated and displayed during checkout.

Please note that shipping fees are non-refundable once the order has been dispatched.

Out-of-Stock Items

If your order contains multiple items and one or more items are temporarily out of stock, we will proceed with shipping the available items.

For any unavailable product, a refund will be issued to your original payment method.

Order Verification & Delivery Rights

To ensure secure transactions and prevent fraudulent activities, The Nest Deco reserves the right to verify customer information before processing an order.

In certain cases, we may request confirmation of your shipping address or billing information before completing the order.

The Nest Deco also reserves the right to refuse or cancel an order under the following circumstances:

• Suspicious or fraudulent transactions
• Incomplete or unverifiable delivery information
• Repeated order cancellations or irregular purchasing behavior
• Any activity that violates our company policies

If an order is canceled, customers will be notified and any applicable payment will be refunded according to our refund policy.

Our Commitment

At The Nest Deco, we strive to provide a smooth and reliable shopping experience. Our goal is to deliver quality furniture and home décor products quickly, safely, and efficiently to your doorstep.

If you have any questions regarding shipping or delivery, please feel free to contact our support team.